he Zoho CRM Plug-in for Microsoft Outlook is an easy to use productivity enhancement tool that empowers Microsoft Outlook(R) users to synchronize their customer-related contacts, calendar, tasks and emails with Zoho CRM. In addition, you can add customer-related Inbound and Outbound Outlook mails to Zoho CRM service as a Case or associate to the CRM Contacts.
Features:
-Synchronize contacts, calendar and tasks between Microsoft Outlook and Zoho CRM
-Add Outlook inbound and outbound emails as Cases to Zoho CRM - contacts
-Associate Outlook inbound and outbound emails with Leads or Contacts in Zoho CRM
-Modify email message and file attachments to the Lead or Contact in Zoho CRM without modifying the original message in Microsoft Outlook
-Resolve conflicts while synchronizing contacts, calendar and tasks with Zoho CRM so that there will not be any mismatch of the customer data
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